FxPro Support and Contact Number
24/5 Multilingual Customer Support via Live Chat, Phone, Callback, or Email
FxPro, a globally recognized online broker, offers comprehensive customer support to ensure that its clients receive the best possible assistance. Here’s an expanded overview of FxPro’s support channels, operational details, and additional resources.
Support Channels
FxPro provides several ways to contact their customer support team:
Live Chat
Available 24/5 through the FxPro website and mobile app, live chat offers instant support from qualified representatives. Accessing live chat via the app is straightforward: select the ‘More’ menu and tap ‘Live Support’.
Customer Number
FxPro offers phone support at +44 (0) 203 151 5550, also available 24/5. This channel is ideal for immediate and direct assistance.
For non-urgent queries, clients can email the support team at [email protected].
FxPro also provides specific email addresses for different departments, such as [email protected] for financial issues and [email protected] for account-related inquiries.
Social Media
FxPro actively monitors its social media accounts to assist customers and address issues. This method is not as immediate as live chat or phone support but provides an additional layer of accessibility.
Regional and Language Support
FxPro caters to a global clientele and provides support in multiple languages to accommodate users from different regions. The languages supported include but are not limited to English, Spanish, French, German, Italian, Arabic, Chinese, and more. This multilingual support ensures that clients can receive help in their preferred language
Office Locations
FxPro operates offices in key financial hubs around the world, including:
- United Kingdom
- Cyprus
- United Arab Emirates
- Monaco
- Bahamas
These offices provide a physical presence and regulatory oversight in these regions
Operating Hours
The customer support team operates from Monday to Friday, available 24 hours a day during these weekdays. The support services are closed over the weekend, from Friday evening to Sunday evening (UK time)
Self-Help Resources
FxPro offers a comprehensive Help Centre that includes:
- FAQs: Covering a wide range of topics such as account management, deposit and withdrawal procedures, and trading platforms.
- Guides and Tutorials: Detailed guides for using the FxPro trading platforms and tools.
- Video Tutorials and Webinars: Educational videos and webinars to help clients understand various aspects of trading and platform functionalities
For more details, visit the FxPro Contact Us page.
Try Trading Without Risk
Start trading with a trusted international broker today. Sign up and get access to a free demo account with a $100000 virtual balance and full access to all tools to get a good feel for the platform.
